An Introduction to Design Thinking

A Universal Approach to Complex Problem Solving

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What You Will Learn!

The 5-Step design thinking process developed by Stanford University
How to apply the design thinking framework to solve a wide range of problems
How to define problems in a human-centric manner
The soft skills required to identify "Pain Points"
The hazard of unconscious biases
How to integrate data visualization into the design thinking process
The value of prototyping and iteration
Low-fi versus Hi-fi prototypes
The technological, business and human-centered constraints of any problem
The value of brainstorming and ideation
Integrating diversity into your thinking

Description

Design Thinking is an iterative process that seeks to understand the user, challenge assumptions, and define problems in a manner that identifies alternative strategies and solutions that may not be readily apparent. Design Thinking is also a mindset--a way of see the world around you--that uses a human-centric approach to solving problems.

In this class "An Introduction to Design Thinking", you will learn:

The 5-step approach to problem solving originally developed at Stanford's Hasso Plattner Institute of Design
Strategies for using the five steps (Empathize, Define, Ideate, Prototype, and Test)
The three major design constraints--Desirability, Feasibility and Viability--and how they interact
Tactics for integrating data visualization into the design thinking process
Kano's Model of Customer Satisfaction
The pitfalls of unconscious biases
How prototyping throughout the design process lowers your costs and risks
And much more!

"An Introduction to Design Thinking" is your starting point for adding a new dimension to your problem solving skills. Beyond what's just technologically possible, beyond what's just good for your business, Design Thinking gives you the tools you need to see through your customers eyes and develop solutions that will truly meet their needs.